Standard Operating & Maintenance Procedures

  • Client Challenge

    Missing or difficult to use O&M manuals, challenges onboarding and training new staff, loss of institutional knowledge with staffing changes and retirements, inconsistent practices between operators, premature equipment failures, frequent alarms and plant challenges, compliance risks, reactive vs proactive operations and maintenance.

  • How We Can Help

    Aureus develops clear, site-specific SOPs that are easy to understand and use - available in written, mobile, and video formats. Created collaboratively with staff, our SOPs include step-by-step instructions for proper operation and maintenance, and include safety, troubleshooting, record keeping and reporting to help improve consistency and quality.

  • Our Expertise

    Daily Tours of Duty, Sampling and Testing, Equipment Maintenance, Troubleshooting, Alarm Response, Health and Safety, Calibrations, Chemical Handling, Checklists, etc.

Featured Project

A municipality in British Columbia partnered with Aureus Solutions to strengthen the safety, consistency, and efficiency of its water treatment system operations. The municipality was facing challenges related to experience and knowledge residing in a few individuals, staff turnover, and resulting challenges with mistakes unnecessary costs. Aureus remotely collaborated with municipal staff to develop a suite of clear, easy-to-follow Standard Operating Procedures (SOPs) tailored to their water system. These SOPs improved training for new operators, reduced operational risks, reduced the burden on senior operational staff and ensured that critical procedures were standardized and accessible. The project delivered lasting value by enhancing operational reliability and supporting long-term knowledge retention.

  • The main objective was to strengthen the safety, consistency, and efficiency of the municipality’s water treatment system operations.

  • The municipality relied heavily on the experience and knowledge of a few senior staff, which created risks from staff turnover, mistakes, and unnecessary costs due to inconsistent practices.

  • Aureus collaborated remotely with municipal staff to develop a suite of clear, easy-to-follow Standard Operating Procedures (SOPs) tailored to the municipality’s water system.

  • The SOPs improved training for new operators, standardized critical procedures, reduced operational risks, and lessened the burden on senior staff.

  • The standardized procedures ensure operational continuity, reduce risks, and preserve institutional knowledge even when staff turnover occurs.

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