Standard Operating & Maintenance Procedures

  • Client Challenge

    Missing or difficult to use O&M manuals, challenges onboarding and training new staff, loss of institutional knowledge with staffing changes and retirements, inconsistent practices between operators, premature equipment failures, frequent alarms and plant challenges, compliance risks, reactive vs proactive operations and maintenance.

  • How We Can Help

    Aureus develops clear, site-specific SOPs that are easy to understand and use - available in written, mobile, and video formats. Created collaboratively with staff, our SOPs include step-by-step instructions for proper operation and maintenance, and include safety, troubleshooting, record keeping and reporting to help improve consistency and quality.

  • Our Expertise

    Daily Tours of Duty, Sampling and Testing, Equipment Maintenance, Troubleshooting, Alarm Response, Health and Safety, Calibrations, Chemical Handling, Checklists, etc.

Featured Project

Aureus Solutions develop operational and maintenance procedures for four First Nations communities in Ontario, each with unique water treatment systems and operational challenges. These communities faced issues such as inconsistent practices, limited access to clear documentation, challenges establishing maintenance responsibilities, and difficulties onboarding new operators - especially as experienced staff retired or transitioned out. Aureus worked closely with each community to develop site-specific, easy-to-follow Standard Operating Procedures (SOPs) that reflected local terminology and practices. The procedures covered both daily operations and preventative maintenance, helping to improve safety, support operator training, and ensure consistent, reliable system performance. This collaborative effort helped strengthen long-term operational resilience and knowledge retention across all four communities.

  • The main objective was to develop operational and maintenance procedures for four First Nations communities in Ontario, ensuring safe, consistent, and reliable water system operations.

  • The communities faced inconsistent practices, limited documentation, unclear maintenance responsibilities, and difficulties with onboarding new operators—particularly as experienced staff retired or transitioned out.

  • Aureus worked closely with each community to create site-specific, easy-to-follow Standard Operating Procedures (SOPs) that reflected local terminology and practices. The SOPs addressed both daily operations and preventative maintenance.

  • The SOPs improved safety, strengthened operator training, and ensured more consistent system performance across the four communities.

  • The project enhanced operational resilience and knowledge retention, supporting sustainable water system management and building local capacity for future generations.

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