Operational Support for Facility Managers

  • Client Challenge

    Facility management companies responsible for small drinking water, wastewater, or stormwater systems often lack in-house certified operators or the technical expertise needed to meet regulatory requirements. Staff turnover, limited training, and the complexity of environmental compliance can lead to system failures, tenant complaints, and potential legal and reputational risks. Managing these systems effectively - especially across multiple properties - requires both technical knowledge and regulatory insight.

  • How We Can Help

    Aureus provides flexible operational support services for facility managers, offering everything from short-term operator relief to full-service system management. Our certified water, wastewater, and stormwater operators are available across Canada and experienced with the unique needs of small systems located at commercial, institutional, and mixed-use properties. Whether you need ongoing operations, alarm response, compliance reporting, or remote monitoring, Aureus ensures your systems are safe, compliant, and professionally managed.

  • Our Expertise

    Small System Operations, Certified Water and Wastewater Operators, Regulatory Compliance, Remote Monitoring & Alarm Response, Preventative Maintenance, Sampling and Reporting, Emergency Response, On-Demand Technical Support, Long-Term and Interim Staffing.

Featured Project

Aureus provides full operational support for a small groundwater-supplied drinking water system at an office facility outside Ottawa. The facility’s management team needed reliable oversight of the treatment, monitoring, and regulatory compliance but lacked in-house expertise. Aureus assumed responsibility for system operations, including regular site visits, remote alarm monitoring, water quality sampling, and maintenance coordination. We ensured the system met all federal and provincial requirements, responded quickly to issues, and provided clear communication to facility staff and tenants. As a result, the client achieved consistent regulatory compliance, reduced operational risk, and gained peace of mind knowing their water system was in expert hands.

  • The main objective was to provide full operational support for a small groundwater-supplied drinking water system at an office facility outside Ottawa.

  • The facility lacked in-house expertise to manage treatment, monitoring, and regulatory compliance, creating operational and compliance risks.

  • Aureus assumed full operational responsibility, including site visits, remote alarm monitoring, water quality sampling, and maintenance coordination, while providing clear communication to facility staff and tenants.

  • The engagement ensured consistent regulatory compliance, reduced operational risk, and provided reliable system management.

  • The client gained peace of mind knowing their water system was managed by experts, supporting sustainable operations and ongoing regulatory confidence.

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